The 97games VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Every bet you place earns loyalty points, and once you reach the required threshold, you're automatically promoted to the next tier.
| Tier | Monthly Bet Target | Cashback | Special Benefits |
|---|---|---|---|
| Bronze | None (set at registration) | 0.5% | Welcome Bonus |
| Silver | ৳50,000 | 1% | Weekly Free Bet |
| Gold | ৳2,00,000 | 1.5% | Fast Withdrawals + Personal Account Manager |
| Platinum | ৳5,00,000 | 2% | Higher Withdrawal Limits + Exclusive Events |
| Diamond | ৳15,00,000+ | 3%+ | Custom Bonuses + 24/7 Dedicated Support |
Loyalty points can be converted directly into cash bonuses or free bets. Log in and go to the "VIP Club" tab to check your current points and tier.
Yes — and it's very easy to use. Once you log in to 97games' Responsible Gaming tools, you'll have access to the following features:
To activate these tools: Log in → Profile → Account Settings → Responsible Gaming. For more details, Responsible Gaming Page See.
To reset your password under normal circumstances:
If your mobile number has changed or you no longer have access to your email, contact us directly via live chat. The support team will verify your identity — you'll need to provide your national ID or the details you registered with (name, date of birth, previous mobile number). Having KYC already completed speeds things up — account recovery typically takes 2–6 hours.
Password reset links are typically valid for 15 minutes. If yours has expired, simply request a new one.
Withdrawal times and limits at 97games depend on your payment method and VIP tier:
| Method | Processing Time | Minimum | Daily Maximum |
|---|---|---|---|
| BKash | 5–30 minutes | ৳500 | ৳50,000 |
| Nagad | 5–30 minutes | ৳500 | ৳50,000 |
| Rocket | 15–60 Minutes | ৳500 | ৳30,000 |
| Bank Transfer | 1–2 Business Days | ৳2,000 | ৳2,00,000 |
To withdraw: Log in → Wallet → Withdrawal → Select method and amount → Confirm. KYC verification is required before your first withdrawal. Any bonus money in your balance is shown separately — only real money can be withdrawn.
Gold VIP members and above receive priority withdrawal processing — typically completed within 5 minutes.
A wagering requirement is the number of times you must bet through a bonus amount before you can withdraw it. Here's an example to make it clear:
Say you've received a ৳1,000 bonus and the wagering requirement is 10x।
So: ৳1,000 × 10 = ৳10,000 in total bets required.
Once you complete ৳10,000 in qualifying bets, the bonus will convert to real money and become available for withdrawal.
A few important things to know:
- Not all games contribute equally to wagering requirements — slots generally count at 100%, cricket betting at 50%–100%, and baccarat may count at only 10%–20%.
- Wagering requirements vary by bonus — always check the conditions on the promotions page before claiming.
- You can track your wagering progress by logging in and checking the Wallet or Bonus section.
- You generally have 30 days from the time a bonus is awarded to complete the wagering requirement.
An Accumulator bet (Accumulator / Acca) lets you combine multiple matches into a single bet, multiplying your winnings if all selections are correct. To place one at 97games:
Example: If you place bets on three matches at odds of 2.0, 1.8, and 2.5, your combined odds are 2.0 × 1.8 × 2.5 = 9.0. A ৳100 bet would return ৳900 if all three win. However, if any single result is wrong, the entire bet is lost.
97games offers two types of regular benefits:
Daily Sign-in Bonus
Every time you log in, a "Daily Login Reward" button appears on your dashboard. Click it to claim that day's reward — usually loyalty points, a small cash bonus, or free spins. Log in 7 days in a row and you'll unlock a larger reward on the seventh day. Miss a day and your streak resets back to day 1.
Free Spins
There are a few ways to receive free spins: (1) as a bonus alongside a deposit, (2) as part of a special slots promotion, or (3) as a VIP reward. Once credited, free spins activate automatically when you open the relevant slot game. Winnings from free spins may also be subject to wagering requirements — check the terms of each offer.
Daily bonuses typically expire within 24 hours if not claimed. It's a good habit to claim yours right after logging in each day.