Responsible Play

Responsible Play at 97games — The Complete Guide to Safe Betting

Betting should be a source of enjoyment, not stress. 97games provides a range of user-friendly tools to help keep your experience safe.

Play for Fun
Not for Pressure
97games is always here for you

Important Warning

Betting is for ages 18 and over only. Betting can be addictive. If you feel you are losing control, seek help immediately. 97games offers 24/7 support.

18+

What 97games Does for Responsible Gaming

97games believes the wellbeing of every member is our responsibility. That's why we don't just provide a betting service — we actively work to keep our platform safe.

Tool 01
Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, you won't be able to exceed it — keep yourself protected.

Tool 02
Session Timer

Decide in advance how long you want to play. Once your session time is up, the platform will automatically send you an alert.

Tool 03
Cooling-Off Period

Need a break? Step away from the platform for a set period — anywhere from 24 hours to 6 weeks. You won't be able to log in during this time.

Tool 04
Self-Exclusion

If you need an extended break from betting, use self-exclusion. Once active, your account cannot be reactivated before the chosen period ends.

Tool 05
Loss Limit

Set a cap on how much you're willing to lose within a given period. Once that limit is reached, the system will automatically stop your betting.

Tool 06
24/7 Support

If you ever run into trouble, reach out to us directly. Our support team is always on hand to help with Responsible Gaming concerns.


How to Enable Safety Tools

Activate 97games' responsible gaming tools in just a few steps. No hassle, no charge.

1
Log in to your account
Go to 97games.click and log in with your email and password. If two-factor authentication (2FA) is enabled, complete that step as well.
2
Go to Account Settings
Click your name or profile icon in the top right corner of the page. From the dropdown menu, select "Account Settings" or "Security".
3
Open the "Responsible Gaming" tab
On the settings page, look for the "Responsible Gaming" tab. All tools are available in one place.
4
Choose your preferred tool
Deposit Limit, Session Timer, Loss Limit, or Cooling-Off — click the button next to whichever tool you want and set your preferred value.
5
Confirm
The tool activates as soon as you click "Save" or "Confirm". If you run into any issues, reach out via live chat — the team can apply the settings for you.
Deposit Limit Example
Set limits, protect yourself
Daily Limit Usage65%
Weekly Limit Usage30%
Monthly Limit Usage18%

Once the limit is reached, betting stops automatically. You can start again the next day or the following week.

Keep in Mind

Lowering a limit takes effect immediately. However, requests to raise a limit or lift a self-exclusion take some time to process — this is intentional, to make it harder to reverse decisions made in the heat of the moment.


These Questions Are for You

Answer the following questions honestly. If most of your answers are "yes", consider reaching out to a professional for support.

1
Do you find yourself spending more than the budget you set for yourself?
2
Do you place bigger bets after a loss to try to win back what you've lost?
3
Have you tried to cut back or stop betting but been unable to?
4
Are you hiding your betting activity from family or friends?
5
Are you using household expenses or emergency savings to fund your betting?
6
Do you feel restless or irritable when you're unable to bet?
7
Are you spending more time betting at the expense of work, study, or family?
Don't Hesitate to Seek Help

If you answered "yes" to one or more of the questions above, seeking help is not a sign of weakness — it's a courageous decision. Contact 97games support or activate self-exclusion. We're not here to judge; we're here to help.


What responsible play means at 97games

Betting is part of how millions of people around the world enjoy themselves. Just as cricket fans feel that rush of excitement on match day, online betting delivers the same thrill — the joy of winning alongside your favourite team is that much sweeter. 97games celebrates that excitement. At the same time, we know that like any form of entertainment, betting needs boundaries.

Responsible Gaming isn't just about following rules. It's about being honest with yourself — knowing where entertainment ends and a problem begins. At 97games, we believe it's our ethical responsibility to give every member the right information and tools to stay in control.

"The person who bets for the joy of winning — not the fear of losing — is the one who plays responsibly."

97games' responsible gaming policy rests on three pillars: plan ahead, know your limits, and seek help when you need it. Keep these in mind and betting stays a healthy, enjoyable experience.

Questions to ask yourself before you start betting

Make this a habit every time you place a bet on 97games — ask yourself: "How much am I comfortable losing today?" If losing that amount won't cause a serious problem in your life, go ahead. But if losing it would be a real setback, it's better to sit this one out.

Set a budget and stick to it. At the start of each month, decide how much you're comfortable spending on entertainment — just like you would for movies or dining out. Think of your betting budget the same way. This amount should never come from household expenses, savings, or emergency funds.

The "just one more" mindset after a loss is the most dangerous trap in betting. Research shows that chasing losses almost always leads to losing even more. That's exactly why the loss limit tool exists on 97games. Set a loss limit for yourself, and when you hit it, call it a day.

When to Recognise You Need Help

Problem betting rarely starts overnight — it builds gradually. A little extra time here, a little more money there, then the urge to chase losses. Many people don't recognize this cycle until things have already gotten out of hand.

If you notice any of these clear warning signs, seek help right away: lying or hiding the truth about your betting, sleep problems or mental distress, strained relationships with family due to betting, or needing to borrow money. Don't ignore these signs.

97games' 24/7 support team is trained in Responsible Gaming. They'll assist you without judgment and in complete confidence. If you let support know, we can apply limits to your account or activate self-exclusion on your behalf.

For Parents

If someone close to you — a family member or friend — uses 97games and you're concerned their betting habits are becoming harmful, please get in touch with us. We cannot place restrictions directly on another person's account, as we are bound by our privacy policy. However, we can advise you on the best ways to help.

Only users aged 18 or above may register on 97games. Age verification is mandatory at the time of registration. If you believe a minor is using 97games, please inform us immediately — the account will be suspended without delay.

  • Use a Password Lock on Your Device
  • You can use software to block gaming sites on your browser
  • Have an open conversation with your family about betting
  • Avoid betting in front of children

97games' commitments to responsible gaming

Strict Age Verification
Age verification is mandatory at registration and withdrawal. We are vigilant in ensuring no one under 18 can access the platform.
No Targeting of Vulnerable Users
No promotional messages are sent to members who are on self-exclusion. Bonus offers are suspended for members experiencing difficulties.
Raising Awareness
Responsible gaming information is readily accessible in every corner of the platform, so members always know where to turn for help.
Self-Exclusion Respected
Once self-exclusion is activated, it cannot be lifted before the set period ends — regardless of any requests made.
Fair Odds & Transparency
97games never uses misleading odds or makes false promises. There are no guarantees of winning in betting — and we always make that clear.
Trained Support Team
Our support team has received specialist training on gaming addiction and is ready to assist with sensitivity and care.

98%
Members who play responsibly
30 min
Average session length
24/7
Support Available
6
Safety Tools Are Free

Responsible Gaming FAQ

97games uses industry-standard technology to protect your financial and personal information. All data transmissions are secured with 256-bit SSL encryption, meaning your mobile banking number or ID details cannot be intercepted. Passwords are stored using bcrypt hashing — not even 97games staff can see your password directly. Our fraud detection system monitors your account 24/7. Funds held in your wallet are kept in a completely separate account, isolated from operational risk. For more details, please see our Privacy Policy View the page.

To view 97games' latest promotions and bonus offers, log in to the platform and head to the "Promotions" or "Offers" tab — you'll find all active offers in one place. New offers typically go live one to two times a week, with special promotions ahead of major cricket or football tournaments. You'll be notified of new offers via your registered email or app notifications. Please note: if you have Responsible Gaming tools active or are on self-exclusion, no promotional messages will be sent to you — we respect your decision.

Responsible gaming isn't about less fun — it's about fun that lasts

Sign up at 97games, set your own limits, and enjoy betting — completely pressure-free. Our safety tools are always there for you.

  • 6 Free Safety Tools — Always Active
  • 24/7 support in Bangla — for any issue
  • Self-exclusion can be activated at any time
Safe
Enjoyable
Responsible
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