Privacy Policy

97games Privacy Policy — How We Protect Your Data

Your personal data matters to us. Here you'll find a clear explanation of what information 97games collects, how it is used, and how it is kept secure.

Last Updated: 1 January 2026
Your Information
Our Responsibilities
Every transaction is secured with 256-bit SSL encryption

How We Handle Your Information

97games's privacy policy was built around one principle — earning and maintaining the trust of our users. The key points are summarised below.

Data Is Never Sold

97games never sells, rents, or trades your personal data to third parties. Your information is used solely to improve and deliver our services.

Encrypted Storage

Your password and sensitive information are always stored in encrypted form. No employee can view your password directly.

Minimal Data Collection

We only collect what is strictly necessary to provide our services. Requesting or storing unnecessary data goes against our policy.

Your Rights

You have the right to view, correct, or request deletion of your personal data at any time — simply reach out to our support team.

Marketing Controls

You can unsubscribe from promotional messages and notifications at any time — this will not affect your access to our services.

Retained for a Defined Period

Your data is never kept longer than necessary. Once an account is closed, all data is deleted within a defined period unless retention is required by law.


01 Introduction

97games ("we", "us") takes your privacy seriously. This Privacy Policy ("Policy") explains what personal information we collect when you use the 97games.click platform, how we use it, who we share it with, and how we keep it secure.

By registering with or using 97games, you agree to the terms of this Privacy Policy. If you have any questions, our support team is always here to help.

This policy should be read alongside our Terms & Conditions and Responsible Gaming This should be read together with the policy.

Key Takeaways

97games never sells your data. We only collect what is necessary to provide our services, and we store it as securely as possible.

02 What Data We Collect

97games collects information through several methods. Details are outlined below:

a) Information you provide directly:

  • At registration: name, email address, mobile number, date of birth.
  • During KYC verification: National ID number, passport, or birth registration certificate.
  • At the time of payment: mobile banking number (bKash, Nagad, etc.).
  • When contacting support: your messages and related information.

b) Information collected automatically:

  • IP address and device information (operating system, browser type).
  • Your activity on the platform — which pages you visited, how long you stayed, and which buttons you clicked.
  • Betting history and transaction records.
  • Login time and location (for security purposes only).
  • Data collected from cookies and similar tracking technologies.
Data Type Reason for Collection Mandatory?
Name and Contact Information Account Registration and Communication Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC Verification Yes on Withdrawal
Payment Information Deposit & Withdrawal Yes to Transactions
Device & IP Information Security and Fraud Prevention Automatic

03 How We Use Your Information

97games uses the information it collects for the following purposes:

  • Service Delivery: Account management, betting services, payment processing, and customer support.
  • Security Assurance: Fraud detection, prevention of multiple accounts, and monitoring of unlawful activity.
  • Age & Identity Verification: Legal obligations and the protection of minors.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Promotional Communications: Sending offers and updates with your consent (you can opt out at any time).
  • Legal Compliance: Meeting the requirements of applicable laws and regulatory authorities.
Your Consent

97games will never send you promotional messages without your consent. You can opt in during registration or turn it off at any time from your account settings.

04 Sharing Data with Third Parties

97games does not sell or rent your personal information. However, in limited circumstances, data may be shared with trusted partners:

  • Payment Processors: Payment providers including bKash and Nagad receive only the minimum information necessary to process transactions.
  • KYC Provider: Authorised verification service providers for identity verification.
  • Technology Service Providers: Cloud and IT services required to operate the platform (always covered under a data processing agreement).
  • Law Enforcement Agencies: In response to a court order or a legitimate legal claim.
  • Responsible Gaming Organizations: Applicable for self-exclusion management purposes.

All third-party partners are required to comply with 97games's strict privacy standards and may only use your data for the specific purposes defined.

05 Data Security

97games uses industry-leading technology to keep your data safe. Our security measures include:

  • 256-bit SSL/TLS encryption on all data transmissions.
  • Passwords are stored encrypted using bcrypt hashing — no staff member can view them directly.
  • Sensitive data (identity documents, payment information) is stored using AES-256 encryption.
  • Automated fraud detection systems are active 24/7.
  • Regular security audits and penetration testing.
  • Two-factor authentication (2FA) is available for all accounts.
Our Responsibilities in Case of a Data Breach

In the event of an unexpected data breach, 97games will notify affected members as quickly as possible — generally within 72 hours. We are committed to taking immediate remedial action.

06 Cookies Policy

97games uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us improve our services.

Types of cookies we use:

Essential Cookies Analytics Cookies Session Cookies Preference Cookies
  • Essential Cookies: Maintaining login sessions and ensuring platform security. The platform cannot function without these.
  • Analytics Cookies: Analyzing user behavior to enhance the platform. All data is fully anonymized.
  • Session Cookies: Automatically deleted when the browser is closed.
  • Preference Cookies: Remembers your language and display preferences.

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain features on the platform to stop working properly.

07 Data Retention Period

97games does not retain data beyond what is necessary. Retention periods are determined by data type:

  • Account Information: For the lifetime of the account and up to 5 years after closure (as required by legal obligations).
  • Transaction Records: A minimum of 5 years as required by financial regulatory authorities.
  • KYC Documents: 5 years from the date of verification.
  • Support Contact: 2 years from the date of last contact.
  • Cookie Information: Deleted at the end of the session or after a maximum of 12 months.
Please Note

Due to legal obligations, certain data may not be deletable even upon your request. In such cases, we will explain the reasons to you in detail.

08 Your Rights

As a member of 97games, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

Right to Access
If you would like to see what data 97games holds about you, simply submit a request and we will provide it within 30 days.
Right to Rectification
If any of your information is inaccurate, you can request a correction at any time — simply contact our support team.
Right to Erasure
You may request that your data be deleted at any time, unless we are required to retain it by law.
Right to Restrict Processing
You may request that we stop processing your data for specific purposes.
Right to Data Portability
You may request an export of your data in a common format (such as CSV).
Right to Object
You may opt out of having your data used for marketing purposes, and this will take effect immediately.

09 Protection of Minors

97games strictly prohibits anyone under the age of 18 from using the platform. Collecting data from minors is against our policy.

If we discover that personal data has been collected from a minor, the account will be suspended immediately and all associated data will be permanently deleted.

If you believe your child is using 97games, please contact us immediately at support@97games.click.

10 Policy Updates

97games may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date. For significant changes, you will be notified via your registered email or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

Last Updated

This Privacy Policy was last reviewed and updated on 1 January 2026.

11 Contact

For any privacy-related questions, complaints, or requests to exercise your rights, please reach out through the following:

  • Email: support@97games.click
  • Live Chat: available directly on the 97games platform, 24/7
  • Response time: typically within 24–48 hours

For serious privacy-related complaints, email us directly at privacy@97games.click. This address is exclusively for privacy concerns.


Privacy FAQs

Yes, you can request to temporarily suspend or permanently close your account at any time. There are two ways to do this — first, go to your account settings where you may find the option to close your account or enable self-exclusion. Second, contact 97games live chat support directly and they will verify your identity before processing the request. A temporary suspension will prevent you from logging in for a set period, but your account and balance will remain intact. If you choose to permanently close your account, it cannot be reopened, and you will be given the opportunity to withdraw any remaining balance.

Yes, 97games has an active referral program. Once you log in to your account, you can find your personal referral link or code under the "Refer" or "Invite a Friend" option. When a friend registers using your link or code and completes their first deposit, both of you will receive a designated bonus. The bonus amount and terms are listed on the platform's promotions page and may change from time to time. One important note — if the referred friend registers from the same device or payment method as you, the referral bonus may not apply, as the system could flag this as an attempt to create multiple accounts.

Your data is safe — join 97games with confidence

You've read our Privacy Policy and know how carefully we handle your data. Now go ahead — register and enjoy safe betting.

  • 256-bit SSL — industry-leading data protection
  • Your data is never sold — your privacy is 100% protected
  • The freedom to close your account or request data deletion at any time
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